Learn exactly how your personal data is collected, why it's stored, and how it's kept safe on 12jet — all clearly explained in one place.
12jet (https://12jet.ws) takes your privacy seriously. This Privacy Policy explains what information we collect, why we retain it, and how it is used. By using the 12jet website or app, you agree to this Privacy Policy.
This Privacy Policy is part of our Terms & Conditions an integral part. Together, both documents form the agreement between you and 12jet. If you do not agree with this Privacy Policy, please refrain from using our platform.
This Privacy Policy applies to all users of 12jet's services, including those in Bangladesh and worldwide. We follow international data protection standards and are fully committed to safeguarding user information at all times.
12jet collects various types of information, which fall into two main categories: what you provide directly, and what is collected automatically through your use of the platform.
| Data Type | Example | When Collected |
|---|---|---|
| Identity Information | Name, date of birth, nationality | At Registration |
| Contact Information | Mobile Number, Email Address | At Registration & Verification |
| Identity Document | NID, Passport Copy | During KYC Verification |
| Financial Information | BKash/Nagad Number, Bank Account | At the time of payment |
| Content of Communications | Support Chat, complaint messages | When Contacting Support |
12jet does not collect data without reason. Every piece of information we collect has a specific purpose, and it is never used beyond that purpose. The key purposes are outlined below:
12jet uses state-of-the-art technology to protect your data. All information stored on our servers is secured with AES-256 encryption, and every communication on the website is encrypted via SSL/TLS protocol.
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial Transaction Records | 7 years (as required by law) |
| Gaming History | 2 years after account closure |
| Support Contact | 3 Years |
| Log Files & Technical Data | 1 year |
Once the retention period expires, data is securely deleted or anonymized in a way that makes identification no longer possible.
12jet does not sell your personal information. However, in certain circumstances, necessary information may be shared with trusted third parties:
Before sharing data with any third party, we ensure they comply with appropriate data protection standards and are bound by contractual obligations.
12jet uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help the website recognize you.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining Login Sessions, Security | Deleted at end of session |
| Functional Cookies | Remembering language preferences and UI settings | 1 year |
| Analytics Cookies | Website Usage Statistics | 2 Years |
| Marketing Cookies | Serving Relevant Ads | 30 days |
You can disable cookies through your browser settings, though this may affect certain features of the website. Disabling essential cookies will prevent login and gaming sessions from functioning properly.
If you have an account with 12jet, you have the following rights regarding your personal data. To exercise any of these rights, please email our support team.
You can request to see what information we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data unless we are required to retain it by law.
You may request that we limit how your data is used for specific purposes.
You may request a download of your data in a standard, portable format.
You may object to your data being used for marketing or any other purpose.
We generally respond to rights requests within 30 business days of receipt. Complex cases may take longer, but you will be notified in advance.
12jet is strictly for users aged 18 and above. We do not knowingly collect or store personal information from anyone under the age of 18.
Age is verified at registration, and ID documents may be requested in suspicious cases. If we become aware that an account holder is under 18, all data associated with that account will be immediately deleted and the account will be permanently closed.
12jet may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised and registered users will be notified by email.
For significant changes, you will be notified at least 14 days before they take effect. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
Contact us for any privacy-related questions, complaints, or to exercise your rights:
We take all privacy-related requests seriously and aim to resolve them promptly. You can typically expect an initial response within 3 business days.
We protect your privacy through both technology and policy.
All your data is protected with military-grade AES-256 encryption — the strongest encryption standard available today.
All data exchanged between your browser and our servers is encrypted via SSL/TLS protocol.
The identity verification process ensures that only real individuals operate accounts — eliminating any possibility of fraud.
12jet never sells your personal information to third parties. Your data is used solely to improve our services.
Once your data is no longer needed or its retention period has expired, it is securely deleted. We do not hold on to unnecessary data.
Our support team is available around the clock for any privacy-related concerns you may have.
Enjoy thousands of exciting games on 12jet with your data fully secured. Join today and claim your welcome bonus.
By registering, you agree to our Terms & Conditions and Privacy Policy you agree. 18+.